For orders within Pakistan, delivery typically takes 3 to 5 business days. You will receive a tracking link via SMS or email as soon as your order leaves our facility.

Yes! We offer Free Nationwide Shipping on all orders above Rs. 5,000. For orders below this amount, a standard flat shipping fee of Rs. 250 applies across Pakistan.

We want you to love your fabric! We offer a hassle-free 7-day return and exchange policy for any unstitched or pret items that are unworn, unwashed, and still have all original tags and packaging attached. Please note that once unstitched fabric has been cut or tailored, it can no longer be returned or exchanged.

If you receive a defective, damaged, or incorrect product, please contact our support team within 48 hours of delivery with an unboxing video or photos of the issue. Once verified, we will arrange a free replacement or initiate a full refund to your original payment method.

To preserve the premium textures, vibrant dyes, and delicate embroideries of our fabrics, we highly recommend taking a few careful steps during maintenance. For unstitched cotton and lawn fabrics, always shrink them in clean, cold water for 15–20 minutes before delivering them to your tailor to ensure the perfect final fit. When washing your everyday garments, protect the depth of the fabric hues by washing dark and light colors completely separately using a gentle, bleach-free detergent. Finally, to maintain the intricate handiwork of our luxury edits, we strictly recommend professional dry cleaning for all heavily embroidered ensembles, chiffon, silk, and festive wear.

We are always here to help you craft your perfect look! You can easily reach the Raneen’s Textile support team by sending us a message on WhatsApp at +92 320 0800833 for the fastest assistance, or by dropping us an email anytime at support@raneenstextile.com. Our dedicated customer care team is available to assist you during our official operating hours from Monday to Saturday, 10:00 AM to 6:00 PM (PKT).